Order Status

You can track your order progress through the following stages:

Processing
Your order has been received and is waiting to enter production.

Production
Your items are being custom-made.

Completed
Your order has been dispatched. Tracking information has been sent to your email.

All products are custom-made on demand.

Production Time

Preparation time: 1–5 business days

This time-frame depends on:

• Order size
• Current workflow
• Custom specifications (if any)

Production time is separate from shipping time.

SHIPPING

We are based in Mexico and ship worldwide.

REGULAR MAIL

ETA: 17–25 business days

• Standard international postal service
• Handled by Correos de México inside Mexico
• Delivered by your local postal service once it arrives in your country
• Not recommended during peak seasons or if you need fast delivery

EMS (Express Mail Service)

ETA: 10–15 business days

• Priority international postal service
• Faster processing and delivery

Customs & Import Fees

Depending on your country, import duties or taxes may apply.

• These fees are determined by your local government.
• They are not included in our prices.
• We cannot calculate or guarantee customs charges.
• We always declare reasonable values to help minimize potential fees when possible.

Important Notes

Delivery times are estimates, not guarantees.

While many orders arrive earlier than expected, delays can occasionally occur due to:

• Customs inspections
• Postal system congestion
• Holiday seasons

If you experience any issue, please contact us. We will always assist and monitor the situation on our end.